Monday, October 31, 2011

Walmart 10/21

(2) Kellogg's Raisin Bran 15oz: Price matched CVS sale $2.00 - $1/2 mfr coupon = $1.50 each
*Axe body wash (travel size): Reg $0.97 - $1/1 coupon = Free plus $0.03 overage
*Old Spice body wash (travel size): Reg $0.97 - $1/1 coupon = Free plus $0.03 overage
*(2) CoverGirl eye shadow: Reg. $3.14 - $8/2 coupon = Free plus $1.72 overage

*Donations to local women's shelter

So last time I went to Walmart, I tried to use this same $8/2 CoverGirl coupon but had issues. This time, I went armed with a printout of the coupon policy, just in case. I went to a different cashier who was skeptical but allowed the overages. I made sure to buy another item in addition to the ones above, just to absorb all that overage so the total didn't come out negative, with them owing me change.

In the past, I've had problems trying to price match at this store, actually with this same cashier. I tried to price match without having the actual ad, and they told me they couldn't just take my word for it; they had to see the actual ad. Since then, I printed out a copy of the price matching policy and discovered that the policy states you don't even need to show them a copy of the ad! This time, I brought a copy of the CVS ad just in case, to get the Raisin Bran. Even with this, the cashier gave me a hard time and called the manager over.

Now the rant:

My main issue with Walmart is that their cashiers really have no idea what the store's policies are. I can understand them not willing to just trust a customer that tells them what the policy is so they should get the item for free. However, that's when they should be pulling out a copy of the policy to check, or calling over the manager who actually knows what's going on. They've clearly either not been trained on these policies or just choose to ignore them.

My other issues are less of a big deal but certainly annoying enough to deter me from going to Walmart. 1.) They don't seem to have hand baskets anymore. I guess you need to use a shopping cart so you can buy more useless stuff. 2.) It's always a zoo here, on the weekend especially. It takes more time to check out than it does to actually get the items from around the store. This makes it so that I don't want to go here unless the deal is really good.

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